The 8th PASA Annual Health & Aged Care Procurement Conference.
Bringing together the largest gathering in the country of health sector and aged care sector procurement leaders and their teams.
May 10-11, 2023 | Royal Randwick Racecourse
Join leading health and aged care procurement leaders.
The health sector faces the daunting task of making healthcare affordable for an aging population.
This is the primary challenge the procurement profession in the sector is addressing, in the context of post-Covid strains, economic woes, skills shortages and working to raise standards of care.
This health and aged care conference equips you with the insights and knowledge to tackle these challenges. First 150 buyers attend free.
Key supply side questions answered
This event will over other key supply side questions including risk in the health supply chain, supply bottlenecks, the state of the medical equipment and PPE market, ESG factors in purchasing, post-Covid commercial strategies and progress.
Royal Commission impacts
Learn about the relevant recommendations on procurement from the final report of the Royal Commission into Aged Care Quality and Safety.
Driving up value despite inflation
In an economic environment of over 7% inflation, savings are scarce. There’s all the more reason to focus on driving up value from the supply side in different ways. Discover how and the specifics to benefit patients as much as health care providers.
Is it time for procurement to look to the medical side for inspiration in the ‘value based healthcare’ philosophy and how this can be successfully applied commercially as well as medically?
The challenges facing procurement in the health and aged care sector.
Health and aged care faces persistent challenges beyond the pandemic and economic woes.
Supply chain stress, talent gaps, the aged care Royal Commission, increased standards, budget restrictions, environmental expectations, and inflation are impacting procurement.
Hear relevant case studies
- Benchmark against case studies from NSW HealthShare, SA Health, NZ Health, Austin Health, Australian Unity, Red Cross Lifeline, Uniting Care, Integrated Living and others.
- Procurement leaders reveal how they are prioritising strategies through in the public and private sectors.
- Hear directly from key suppliers, including the Managing Director of Johnson & Johnson.
- Hear thought leadership contributions on health sector procurement from Bain & Co, KPMG, ArcBlue and Stewart Brown.
- Category specialists will cover in-house v outsourced catering, laundry services, electric beds, hygiene and waste services – plus contract nursing.
- See how vendors are innovating and working to meet health sector needs.
- Network with about 300 peers, and industry experts during a complimentary drinks reception.
What's coming up.
Stay tuned as we finalise the keynote line-up of thought leaders in the health and aged care sector.
Rod is a senior procurement executive with over 20 years experience in procurement, supply management, commercial, legal and relationship management roles in infrastructure, primary
industry, telecommunications and health. Having started his career as a lawyer in both central
government and private sector entities, Rod moved into procurement roles in the energy and
telecommunication sectors. After seven years at Telecom NZ, including leading the IT, Network and
general corporate procurement areas, Rod moved to Australia in 2010 and took up a role at Qantas.
He then moved to the role of Chief Procurement Officer at the NSW Office of Finance and Services
then to the Executive Director Procurement for HealthShare NSW. Rod returned to NZ in 2020 and
currently holds the position of General Manager Procurement at Te Whatu Ora – Health New
Phil is a highly respected procurement leader and skilled professional, tertiary qualified in Business /
Commercial Law, procurement industry certified, with extensive history and experience in end to
end procurement & supply chain across multiple industries.
Phil has delivered cost-out programs and benefits for large global and national enterprises. Phil has
experience of managing and leading procurement functions in US, Asia, UK and Australia delivering
major reforms and commercial & supply risk mitigation strategies in tough economic conditions and
has a strong self-awareness to adopt variable methods when engaging and developing relationships
with diverse and vibrant stakeholders at all levels.
His experience spans Direct and Indirect categories, across a wide range of sectors, with extensive
experience in leading major negotiations, complex go-to market strategies, supply chain & inventory
efficiency, undertaking multi-stage sourcing processes, developing RFx commercial construct &
performance regime, consideration of ‘whole of life costs’, and contract & purchasing requirements,
with success in delivering operational programs and integration of the procurement, supply chain
and asset/inventory management technology.
Phil is currently Director of Procurement & Supply, responsible for and managing a small team,
leading a national procurement function covering:
• shared services in category / strategic sourcing,
• contract management operations,
• transactional buyers and inventory operations,
• supplier relationship management (SRM), and
• materials demand planning.
Objective is to continually transform and maximise value & benefits from the global supply chain and
assets/inventory, while driving and implementing a cost optimisation program within a complex
multi-state matrix environment.
Phil was formerly the Chair of the Victorian branch of the Chartered Institute of Procurement &
As the Director of Altaira, Jelena is dedicated to promoting the changing face of aged care and is
passionate about working closely with her team and clients to achieve a high-quality ageing
experience for all Australians. Aligning with her passion, a council member of the RCSA Australia and
New Zealand Region Council for SA, and the RCSA Association of Nursing Recruitment Agencies
Before joining Altaira in 2012, Jelena held positions across various industries, and while she gained a
wealth of experience and knowledge, she did not feel inspired or challenged until she found Altaira,
where she could see there was potential for growth and an opportunity to make a difference in the
lives of others. Her expertise in contract negotiation, business management, and entrepreneurship
have motivated the upwards projection of Altaira, as well as allowed her to have a voice to make
positive change in the aged care and recruitment sectors. Jelena’s biggest accomplishment achieved
at Altaira is implementing the mentorship program for graduate nurses. Jelena is a strong advocate
in supporting fairness and equality in the workforce and strongly believes that everyone needs to
start somewhere, they just need to be empowered with the right opportunities.
Nicki Doyle is the lead partner for the ageing sector at KPMG. An experienced consultant, with extensive experience working with clients within the ageing and community sectors, she brings her wealth of knowledge across the ageing sector to her clients including Commonwealth and State Government agencies, health services, for-profit and not-for-profit providers and other organisations who have a role in the ageing sector.
Her key areas of interest are sustainable aged care, customer-centricity within aged care, and quality within aged care. Through her work, she is committed to working with the aged care industry to improve outcomes for older Australians.
Andy’s experience as a strategic change partner helped lead the change effort to successfully
implement an enterprise wide e-procurement solution across Australian Unity.
This delivered a scalable procurement solution to enable the Group to have real time insights on
spend management moving from a paper based purchase order process to now having over half a
million POs and invoices processed annually. In excess of $440M of spend was processed centrally
using a market leading procurement technology last year alone.
Over the last 8 years Andy has established strong relationships across Australian Unity focused on
initiatives where procurement creates value and has embedded procure-to-pay processes with the
introduction of 3 strategic pillars focused on Governance, Efficiencies and Insights. In his current role
as Group Procurement Manager, Andy is responsible for partnering with the business as the product
owner of Coupa to deliver tangible value across the Group.
Andy has solid change management experience working with a diverse group of companies across
numerous business transformation projects covering the full lifecycle of change management. Prior
to joining Australian Unity, Andy managed the change for a large scale IT transformation program in
the banking/financial services sector replacing multiple core systems and processes used by over
3000 technology end users globally.
His Masters of Business and Technology qualification from the University of NSW has provided the
opportunity to apply theory into practice and combine his strong customer service background from
his early days in hospitality.
Steven Borg has worked in the commercial laundry industry for 30 years. As Aqualogic’s Project Lead, he has managed the development and upgrade of many Aged Care Facilities’ laundries. He is an expert in the field, specialising in laundry design, infection control, and operational efficiency.
Stuart Hutcheon is Lead Partner of the Audit and Assurance division at StewartBrown. Stuart has
been providing valuable services to clients within the health, aged care, community services and not-
for-profit sectors for over 28 years. His strong commitment and vast knowledge of the sector has
given him considerable experience with presenting at the sector’s biggest conferences and
In the Melbourne office of Bain, Damian works as a partner with a focus on healthcare. He is passionate about improving the health and wellbeing of communities through innovative approaches and reforms to the healthcare system. Damian brings a wealth of healthcare expertise, as well as strategy consulting experience, to his work and is known for his pragmatic approach.
Having spent two decades advising on strategy, performance improvement, and transformation programs within the healthcare sector, Damian has worked with clients ranging from State and Federal governments to non-profit organizations and corporations.
With an impressive educational background, Damian has earned a PhD in physiology, an MBA from Melbourne Business School, and a bachelor’s degree in science with honors from the University of Melbourne. He also sits on the boards of two non-profit organisations, Movember and the Skin Health Institute, which focus on health and wellbeing.
Nicole Aspray is a Director supporting Procurement and Sourcing Advisory at KPMG. Nicole has over 12 years of experiencing supporting organisations to drive sustainable procurement outcomes. Having supported a number of clients and worked across of number of industries, including Aged Care, she bring a unique perspective on the function and a passion for helping organisations achieve shared goals and objectives
Her key areas of interest are ESG, supplier and customer centricity, digitalisation and process improvement. She is excited to share learning to help the aged care industry deliver enhanced outcomes.
Susie Giddey is the Associate Director Category Management at HealthShare NSW. Susie manages the medical equipment, pathology and pharmaceutical categories, with over 70 NSW Health contracts, 30 staff and a total spend of $1.7B. Susie started her career as a nurse with NSW Health and has a checked history with experience in surgery and anaesthetics, design and commissioning of hospitals and procurement. Susie is committed to the clinical staff and patients of the NSW Health system in ensuring that they have safe devices and medications to provide first world standard of health care.
Susan Martin, Managing Director of Johnson & Johnson MedTech ANZ, has also recenrtly stepped in to her new role as the Chair of Medical Technology Association of Australia (MTAA) Board.
She has over 20 years experience in the Medical Device sector incorporating senior roles across sales, marketing, project management & people leadership. Global exposure with roles in Asia, ANZ & USA. Passionate about sustainable healthcare, leading high-performing teams and making an impact.
Carolyn Donnelly MCIPS
Over the last 18 months Carolyn has delivered several key projects for Peter Mac, including procuring major medical equipment items.
Carolyn joined the Health Industry at the height of the pandemic and was successful in delivering several key procurement projects. These projects include developing system training materials for a new procurement system, implementing a new print solution, and project managing the implementation of a new warehouse management system. With a background in Indirect Procurement and Category Management (IT, FM, Energy, Marketing, and Consultancy), she has worked for companies such as Asaleo Care (now Essity), Cleanaway, Treasury Wine Estates (US and Aus) and GE Capital. Carolyn moved into Procurement from a Business Development and Sales background so has a deep understanding of supply cost models, and negotiating best practice business outcomes for sustainable supplier relationships.
Zarina is responsible for the strategic and statewide procurement and contract management for the South Australian Department for Health and Wellbeing (SA Health).
Prior to joining SA Health in 2020, Zarina worked in senior procurement management roles in various business sectors including FMCG manufacturing, resources, utilities and health in the UK and Australia.
Tracy Burling is a Registered Nurse with 31 years of experience in both acute and residential aged care. Her work in aged care led her to develop the Burling Turn Assist Bed, an innovative solution that gently repositions residents with the press of a button, reducing the physical demands on care staff and the incidences of pressure injuries and skin tears. Tracy’s dedication to improving the quality of care for elderly and immobile patients has made her a respected figure in the industry.
Peter is responsible for the Catering and Care sector nationally for Comcater, who are one of the leading suppliers of commercial foodservice equipment in Australia.
The Catering and Care team are responsible for working with Aged Care, Health Care and Commercial Catering companies to support them in finding the best solutions to their food service challenges. With over thirty former chefs on staff Peter and his team, work with their clients to ensure that what they propose is not simply theoretically possible but is actionable and will deliver positive outcomes.
The work with their clients to develop solutions for-
- Improving resident and patient satisfaction scores through improved food offerings.
- Sustainability and ESG projects- including electrification of kitchen operations (removing gas as then energy source) and removing single-use plastics from the back of house food service operation.
- Understanding the total ownership cost of a piece of equipment, not just the purchase price.
- Using technology to provide solutions for labour challenges both in terms of skill level and availability.
- Supporting resident and patient food safety and HACCP data compliance
- Reducing food waste
Peter values developing long term relationships with our clients as the equipment we provide will, in many cases, have an operational lifespan of more than ten years if it is well maintained so we must work closely and have a long-term focus when collaborating with our clients.
20 Years experience in Finance, Accounting and Business Improvement across Logistics, Elite Sport and Healthcare
7 years with ISS in various operational roles aligned to contract management, quality and compliance, business improvement and innovation.
A passion for Lean thinking, process and business improvements using data analytics and sustainability initiatives.
Captain of the ISS Pacific ERG for Gender Balance with a strong focus on equity.
Driven by forward thinking strategies and providing our Clients with solutions before a problem has surfaced. An unwavering expectation to exceed contracted outcomes while being ahead of our competitors.
Chris is the co-Managing Director of ArcBlue, one of the Asia-Pacific Region’s fastest growing procurement consultancies and part of Bain & Company. One of ArcBlue’s key areas of expertise and experience is in social and sustainable procurement, where Chris has been a leader over the last decade. Chris was the co-founder of Social Procurement Australasia and has led a wide range of social and sustainable procurement projects and programs over the last 10 years right across Australia, New Zealand, and Asia.
MBA qualified, Chris had over 16 years’ experience in senior procurement and management roles in Government before co-founding ArcBlue in 2013.
Chris Heptinstall has been a procurement professional for over 35 years. During that time he has been a Head of Procurement at some of the most prestigious organisations in the world including IBM, Goldman Sachs, Macquarie Bank, Lend Lease, A.T. Kearney, IAG and QBE. After decades of working in the corporate sector he joined the not for profit organisation Uniting in 2019.
Chris has championed many procurement processes that we now take for granted including P2P, category management, supplier relationship management, consortia buying and more recently robotic process automation.
Chris is passionate about our profession and believes that our procurement decisions effect not just the economy but our environment and the society in which we operate.
He is a part time author and has self published three successful thrillers with a fourth book under consideration by the mainstream publishing companies.
Who should attend.
We welcome buyers responsible for responsible for procurement of assets, goods or services throughout the health sector. Public, private and not-for-profit providers of all forms of healthcare are welcome including CFOs, CPOs procurement heads, supply managers, vendor mangers, contract managers, category managers, FM managers, finance managers and financial controllers.
Any suppliers to the health and aged care sector are welcome
- Meet key procurement decision makers and influencers – unique to this conference only.
- Gain an understanding of customer challenges and how to tackle them
- Network directly with your marketplace, buyers, partners, thought-leaders and influencers.
Woolworths at Work makes managing business groceries simple. Order online in minutes and have your delivery unpacked on your bench the following day for free. From quality Australian fresh produce to cleaning and office supplies, our great value range is loaded with healthy, sustainable options to suit your budget. With consistent pricing, reporting tools and zero paperwork, Woolworths at Work is the smart-yet-simple solution your business has been searching for.
Wholly Australian owned and operated, Comcater is committed to bringing you world leading brands in commercial food service equipment. For over 42 years we have provided cutting-edge technology, quality, performance, reliability and value; we have a product range and expertise to advise on the right equipment best suited for your scale of operation and budget. Our Aged Care Specialists are armed with in-depth knowledge of the latest technology to delivery solutions to increase efficiency wherever possible – be that in usage, costs, safety or footprint.
Registration pre-event coffee, networking and vendor exhibition
Welcome to Health and Aged Care Procurement 2023 and event housekeeping
Lesley Wardropper, Owner of PASA and Managing Director
Introduction and theme of HACP 2023 – Procurement adding Value beyond simple savings
Jonathan Dutton FCIPS – CEO, PASA
Reducing cost through new models focussed on a better patient experience
What are the key global, regional and local trends in healthcare, and how are some of these new models of care improving the patient experience yet also bringing better outcomes at a lower cost?
And, what should be Procurement’s role in enabling these changes to healthcare and facilitating the transition to value-based care utilising new care models, including a focus on out of hospital care and virtual health?
Damian Angus, Partner (Health Sector), Bain & Co.
What does value, benefits and ‘savings’ really look like across our
procurement categories today?
With many categories experiencing cost pressures, how and where do we now look to achieve value,
benefits and new ‘savings’ during these challenging times?
Using some practical examples from SA Health illustrates how the procurement team have
broadened their value proposition for the organisation.
Zarina Carty MCIPS FGLF
Director Procurement Services & IT at SA Health
Morning coffee break and networking.
The value-based healthcare philosophy and how this can be successfully applied commercially as well as medically – A supplier’s view.
The current complexities in the healthcare ecosystem, and the inequities of care faced by Australian consumers in the midst of actual and potential reforms, present a difficult management environment throughout the health sector.
This environment demands that everyone in the health sector needs to partner like never before to improve outcomes for patients and support the sustainability of the health system.
Assuring good healthcare now and in future will demand that the medtech industry makes it a priority to constantly innovate, to provide not only better technology for patients, but technology that will create greater efficiencies – for example, reducing length of stay in hospitals, reducing preventable readmissions, enhancing patient recovery time and providing bespoke tech support to patients and healthcare professionals to improve the continuity of care.
The medtech sector particularly can continue to create growing value for our health system – but a likeminded community of patient groups, clinicians, payers, providers and procurement experts will need to be part of driving reforms in procurement policy that rewards innovation and puts patients and care providers at the centre of procurement decision-making.
Susan Martin, Managing Director of Johnson & Johnson MedTech ANZ, and Chair of Medical Technology Association of Australia (MTAA) Board.
Driving value over cost in Health during inflationary times
During higher inflation periods procurement’s traditional core role of cost-saving
can be heavily compromised and difficult to achieve.
After all, prices are going up not down!
Yet this difficultly also illustrates perfectly the value of true value creation
Both internally and from suppliers – in other words delivering a much broader range of
value outcomes beyond cost.
Typically, these can often be labelled as cost reduction, quality improvement
or increased compliance – but these generic tags do little to stress real business value
in today’s VUCA world, particularly in the health and aged care sector.
Try instead targeting; demand management, buying fit-for-purpose not gold plated,
commissioning (achieving clear clinical outcomes and supply-side innovations for all
heath sector stakeholders such as patients and residents) and new
commercial models that help increase care affordability.
Stefan Gassner, Managing Director, Grosvenor Performance Group.
He Ora Te Whakapiri – there is strength in unity
Understand how Te Whatu Ora – Health New Zealand Procurement and Supply Chain – is transforming itself to deliver broader public value to New Zealand through reform, consolidation, innovation, partnership, and co-design.
See how 27 different organisations have started to come together to form a coherently organised health function focussing on leading-edge procurement and supply chain practices in a unique New Zealand context through strong sector alignment.
Rod Treadwell, GM Procurement, NZ Health Partnerships
12:50pm – 2pm
Lunch break and open networking.
2pm – 2.30pm
How your supplier can add greater value to your organisation.
Buyers in the health sector are today under extreme pressure – not least to always ensure delivery in full on time (DIFOT), whilst making cash savings and ensuring full compliance at the same time.
Yet good suppliers can help buyers deliver far more through better teamwork; saving cost, reducing risk, bringing supply-side innovation, tighter stock management, fulfilling broader ESG initiatives, and far more. The key is for the buyer to work with the supplier a spart of their team.
Jessica Murdoch and Rebecca Robinson, Business Development Executives, Health Services at ISS Facility Services
Managing Supply-side challenge at the hospital level
Proactive, or strategic, procurement is one important aspect of supply side management in the health sector.
Another, which often overlaps, is the inbound supply chain management of goods and services upon which hospitals and patients often have a critical dependency; as the pandemic illustrated so starkly.
In the post-covid world, how can regular health providers, smaller health authorities and even singular hospital groups assure supply in such a complex and volatile VUCA world?
William Smith, Director of Procurement and Supply, Austin Health, VIC.
Case study: How Australian Red Cross Lifeblood transformed its supply side.
The Australian Red Cross have been through an extensive redesign and modernisation of their supply side management over recent years – with a central focus on category management, supplier relationship management, inventory management, and associated systems and processes.
Phil Chalkley, Director – Strategic Procurement & Supply Relationships, Australian Red Cross.
Afternoon tea break and networking
ESG in healthcare
4.00pm – 4.30pm
The essentials for ESG standards on the supply-side of the health & aged care sector
Higher patient care standards have rightly been top priority for the health sector of late, with product/service quality standards, risk management and cost control now not too far behind on the supply-side.
Yet ethical, social and governance questions (ESG) are high in the public consciousness and stakeholders are also rightly concerned over ESG standards as well.
But what exactly are the specific must dos, the should dos and the could dos of ESG challenges for any procurement team in the health sector in 2023?
Chris Newman, Managing Director, ArcBlue Consulting
4.30pm – 5.00pm
Managing energy costs and emissions towards net zero throughout the healthcare sector
The rising cost of energy does not spare the health sector, nor do emissions targets.
Understand how the best practice health providers are approaching the energy problem, forging renewable PPAs and adopting energy strategies to save both emissions and cost.
Jackie McKeon, Program Director, The Business Renewables Centre (not-for-profit)
5.00pm – 5.30pm
The Business of Buying Medical Equipment today.
Buying medical equipment and systems doesn’t have to be daunting! It is not that dissimilar to some other categories, simply, focus on the three SSSs of Medical Equipment Procurement: Stakeholders, Suppliers, and Systems – and work to manage all 3 effectively for the best purchase and TCO outcome on buying and using high-end medical equipment.
That said, COVID has changed the way we buy medical equipment at Peter MacCallum Cancer Institute; having to manage global supply challenges, pushing for greater value from both existing/ new contracts and, particularly, through more sustainable procurement approaches.
This case study will illustrate the Peter Mac approach and example some exciting procurement projects, a number of which involve working closely with other Health Services.
Carolyn Donnelly, Procurement Category Manager, Medical Equipment; Peter MacCallum Cancer Centre
Close of Day one and executive summary Jonathan Dutton FCIPS CEO, PASA
5.30pm – 7pm
Event cocktails and refreshments and networking.
Registration and pre-event networking
Welcome to The 8th PASA Health & Aged Care Procurement Conference 2023 – Day
Executive summary of day one and preview for day two
Jonathan Dutton FCIPS – CEO, PASA
A financial analysis of the parlous state of the aged care sector post Royal Commission.
Recent research and financial insight by ‘Stewart Brown’ indicates real and sustained financial pressure on aged care provider’s bottom-lines as standards are driven upwards and the skills shortage continues to bite. Ultimately, we currently have a financially deteriorating aged care sector with many providers struggling to remain viable and this continues to put pressure on the providers ability to provide quality care and meet the ever-increasing regulations.
This situation is not good for anyone: least of all residents and families. Whilst the bigger question of long-term financial sustainability of the sector is discussed by key stakeholders, in the meantime there is much for procurement and finance managers working in the sector to focus on – to realign commercial models with rising standards, consider all costs and forge a commercial strategy to underpin long term viability.
Stuart Hutcheon, Managing Partner, Stewart Brown.
10am – 10.40am
Empowering Aged Care providers to deliver exceptional care with smarter Procurement
Understanding the challenges currently facing the Aged Care Industry particularly with the commercial reforms and inflationary pressures challenging the reform agenda is key to developing new economical models.
KPMG will share their global health sector learnings and Insights that have driven new thinking and innovation and offered pragmatic ways that procurement can drive real value and change
Nicki Doyle – Lead Partner – Health, Ageing & Human Services and Nicole Aspray – Director, Sourcing and Procurement Advisory (Health), KPMG
Morning coffee break and networking
11:10am – 11.45am:
Aged Care in financial crisis: can procurement stem the tide?
As government regulations impose additional costs on the aged care sector and inflationary pressures bite, the industry’s profit margins plummet to near historic lows – or even towards losses.
Other primary pressures include critical nursing staff shortages, changes to Allied Health reimbursement and a trend to aged care in the home.
Procurement’s contribution to the bottom line has never been more important, but will it be enough to make a difference?
Chris Heptinstall- CPO, Uniting Care NSW
The Category Focus Segment
11:50am -12 noon
The invisible element of care
The benefits of clothing are often underestimated. This is especially true in the Aged Care environment. We explore how laundry can impact care beyond infection control and how small changes can improve residents’ well-being, operational efficiency and cost base in a ubiquitous category. Includes free white paper.
Steve Borg, head of customer engagement, Aqualogic
Revolutionizing Pressure Injury Prevention and Staff Safety and Workload in Aged Care.
The Burling Turn Assist Bed is an innovative solution in aged care that reduces injury risk and reduces staff workload. With the press of a button, the bed gently enables residents to reposition, reducing the physical demands and ongoing workload for care staff as well as the incidences of pressure injuries and skin tears on older residents. Testimonials from both staff and residents attest to the bed’s efficiency, making it a valuable investment in better quality care and staff safety.
Tracy Burling, Director, Burling Aged Care Solutions.
A stakeholder view on how to buy better.
A key procurement stakeholder for a major aged care provider offers a viewpoint and 5 Tips on how to buy food & catering better and, at the same time, outlines the pros & cons of insourcing v outsourcing food production specifically for aged care residents.
Ian Tice, Corporate Executive Chef and Hospitality Manager RSL Life Care.
Choosing the right kitchen equipment as an in-house provider.
Looking after residents in aged care facilities is multifaceted. As well as accommodation, healthcare and activities, there is the small matter of providing nutritious and nourishing food; and the right food to the right resident at the right time.
At Comcater, we believe that every single Aged Care resident should have access to delicious and nutritious food that is prepared easily, efficiently and cost effectively, allowing for operators to improve their offering and grow their business in much the same way.
From the receipt of food at the loading dock through to the delivery of meals, Comcater offers a one-stop shop of all the commercial specialist equipment and expertise to help you enhance resident satisfaction and operational efficiency as an in-house provider.
Peter Grant, National Key Accounts Manager, Comcater.
Lunch and networking and Chris Heptinstall book signing.
Key subcontract services for in-home aged care – a view from the coalface.
Chronic staff shortages, government funding changes, new award requirements, and ever-increasing regulation in response to the Royal Commission has created the ‘perfect storm’ when it comes to finding subcontractors for in-home care clients. Not to mention the extra difficulty finding suppliers in ‘thin markets’ for clients who live in rural and remote areas.
This presentation will give an overview of current strategies, tips and tricks on essential spend lines for key service categories for aged-care providers such as home and garden maintenance, domestic assistance, personal care, allied health and client transport.
James Elam, Head of Procurement and Facilities, Integrated Living.
Best practice buying of pharmaceuticals.
NSW HealthShare explain exactly how they have set and re-set their model for best buying of pharmaceuticals (as perhaps the largest buyer in the southern hemisphere) within the context of how the pharma and health sectors work in Australia.
They will also cover why they set up their pharma contracts in a certain way, their inbound risk management strategies, contingency planning and how they manage shortages.
So, what is best practice in this vital category, the optimum procurement strategy, and given how one of the very biggest buyer’s is routinely approaching the spend category, what is your best approach?
Susie Giddey – Head of Category Management,
Noman – Senior Category Manager, Pharmaceuticals
3pm – 3.30pm
The contract/ labour hire market for nurses & health workers in aged care – the top 5 pitfalls today.
The market for nurses and support staff throughout the sector is fragile.
So, selection of the right labour hire ‘partner’ is more important than ever – indeed choosing a partner and not an agency is the first step.
Secondly, the structure of your arrangements with your partner is also critical – understand the Top 5 pitfalls to avoid when choosing your next ‘partner’,
And how to ensure a seamless supply of health workers at call for, achieving your organisations’ resident and community care goals.
Jelena Giro, Director, Altaira Nursing Services
3:30pm – 4pm:
Case study: Aged Care
The first hurdle in any procurement transformation programme is to build and win the business case.
Thereafter, the work only gets harder – encapsulating people, process and technology pillars that transform supply-side management and its outcomes. By far the most difficult element is the people and change management challenge.
Understand the inputs and the outputs from one procurement team that had been through the process and thrived.
Andy Bee, Group Procurement Manager, Australian Unity.
4pm – 4:30pm
Executive summary and close.
Jonathan Dutton FCIPS – CEO, PASA
Join our community.
Sign up to be the first to know about events, news and content from our community.
A look back at last year.
What people say about our events.
The PASA conference was the best conference I had attended in many years – many practical advice and applications that my team and I can put to use straight away, a great investment of our time.
It was great to hear a wide range of presentations from a diverse mix of speakers, especially in person.
I very much enjoyed the depth and variety of skills experience of the presenters.