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Adopting B2C User Experience In P2P

Author: think Procurement Intuitive, on-demand, frictionless and personalised experience have played a major role in the Business-To-Consumer (B2C) market for years. During the fast adoption by consumers and ongoing technology advances, the Business-To-Business (B2B) market has been lagging. According to McKinsey’s customer-experience index rating B2B businesses significantly lag those of retail customers. In its research B2C

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85% Of Business Executives Prefer Face-to-Face Meetings

Author: PASA A new survey has found 85% of Australian businesspeople prefer meeting in-person to using technology-enabled communications such as video-conferencing. The survey consisted of over 1,100 business executives across several countries in Asia Pacific conducted by CWT, the global travel management company, and recruitment specialists Ambition. Of that number, nearly one in five (19%) said

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Building The Business Case For Sustainable Procurement In Australia

Author: Action Sustainability Climate Change, Modern Slavery, Circular Economy, Reconciliation… Sustainability is a growing area of attention for most Australian organisations. However, many people still do not clearly understand the business imperative that sits behind integrating sustainability into procurement and supply chain management practices. After 4 years supporting the development of ISO 20400: 2017 –

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Supply Chain Finance

Author: Karan Lal, The Hackett Group  Master the essentials to maximize the benefits With well-established technology to support it, use of supply chain finance (SCF) continues to grow. Yet, a successful SCF arrangement depends on much more than technology. This article highlights five factors – from efficient onboarding processes to sustaining a healthy SCF arrangement –

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Mitigate 2019 Hotel Rate Rises With Smarter Buying Strategies

Author: PASA Hotel rates across Australia and New Zealand and the opportunities for small to medium sized businesses to negotiate those rates in 2019, will vary dramatically between key cities according to leading SME business travel provider, Corporate Traveller. The key for SMEs to increase their savings and squeeze more value from their accommodation spend

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