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August 7-8, 2024 | Royal Randwick Racecourse

The 24th Annual btTB Business Travel Conference & Awards.

Australasia’s largest and most established business travel conference returns for its 24th year

Count every second until the event.


Hear from thought leaders in business travel.

Attendees will leave the conference with new skills, new knowledge and, we hope, a heightened enthusiasm for travel management. Whether you have just started your career in travel or are ten years in, the sessions will excite you about the future and enhance your professional toolkit.


Royal Randwick Racecourse, Sydney


August 7-8, 2024

First 150 buyers attend free

A two-day deep dive into the travel category.

We’re excited to be finalising the programme for yet another jam-packed two days of leading content. Register for updates and announcements on the theme – Travel Tipping Points.

In 2024, the Conference focuses on the future, and in particular, three historic and transformative changes that we see on the business travel horizon  …  our Travel Tipping Points

Travel Tipping Point Sessions.

We canvassed a global group of travel experts and asked them “After years of gradual improvement, do you see any big changes on the horizon?” Three developments stood out; tipping points that would change how we travel and manage travellers. These are the three keynote sessions of this year’s conference.

Best Practice Sessions.

Travel management has many key competencies. The several Best Practice sessions help you to fast-track your category knowledge and expertise. And we include a session for travel suppliers.

360 Sessions.

Our “three-sixties” take a deep look into travel distribution and the state of the airline market.

Frontier Sessions.

Latest systems and practices bring opportunities. But they can also carry avoidable risks and costs. Best travel programs embrace the new, but need to do so with an informed awareness. We explore two areas of new offerings in the supply chain.

New Networking.

It can be difficult for travel buyers to connect up with their peers, and to learn by sharing experience and knowledge. In 2024, we will provide new ways for buyers to network, and new ways for suppliers and buyers to get acquainted.

The 2024 btTB Traveller Care Management Award.

This year, the btTB travel management award will recognise excellence in traveller care. Business travel has become more complicated. Duty-of-care systems and services are continuously improving. Travel policies are shifting away from company rules and restrictions towards the interests of the business traveller. It is time to recognise and promote best practice in traveller safety and wellbeing.

In the competition to attract and retain high-quality staff, organisations now need to demonstrate their values, and how they care for and engage with their workers. Every company wants to be known as “a great place to work”. The safety and wellbeing of travellers is a key component of this, and the btTB Traveller Care Management Award would be a useful accolade for any organisation.

The Award will be presented at the btTB Business Travel Conference in Sydney on August 8th. In its 24th year, PASA’s btTB Conference is the original, the biggest and the most respected business travel event in the country. Entries will be judged by a panel of independent experts, with submissions needed by July 19th .

The Programme.

Click to view the programme


Lesley Wardropper

Lesley Wardropper

An experienced business professional with over a decade of management roles in the regional brewing industry in the UK. With a passion for promoting regional business development, Lesley has worked with several Government initiatives encouraging self-employment.

Lesley moved to Australia with her husband, Nigel Wardropper, the founder and Managing Director of btTB/PASA.

Nigel established BTTB in 1999 to provide information, education and networking opportunities for travel category managers. Its reach was expanded to the region’s procurement community and PASA was created.

Following Nigel’s sudden passing in October 2020, Lesley took over as Managing Director/Owner of BTTB/PASA. She is focused on the goal of building upon the great legacy that Nigel left for the procurement community.

Lesley leads the business in providing a range of services, including running conferences, online publishing, and virtual events.

Tony O'connor

Tony O’Connor

Tony is the MD of Butler Caroye, the region’s leading independent management consultancy specialising in the corporate travel supply chain. Established in 1998 Butler Caroye has assisted over 120 corporate and government travel buyers, and has managed over 75 travel tenders.

Johnny Thorsen

Johnny Thorsen

Johnny will be well known to many of you. Based in Silicon Valley, Johnny is perhaps the world’s leading travel industry entrepreneur and futurist, having successfully launched several globally successful technologies and ventures. He is now spearheading Spotnana, the new generation travel management platform.

Matt Lohmeyer

Dr. Matt Lohmeyer

As a negotiation professional, Matt assists global corporations, ASX200 clients and government departments to deliver critical, high-impact and challenging negotiations.

Ignacio Cordova

Ignacio is one of the country’s most experienced and qualified procurement managers, with a background in finance, and several years in the airline industry. He currently oversees the large and complex NSW Government travel program.

Liz Newberry

Elizabeth Newberry

Liz has had an interesting career in the Travel Industry as both a Supplier and as a Buyer. Starting in the Industry with Ansett Airlines as Flight Attendant then moving to various management positions which included being appointed first female Port Manager overseeing Airport Operations, large Travel Centres, and Major Account Management in the Northern Territory and Western Australia. After 10 years in this role Liz returned to Brisbane and Ansett Corporate Travel until the Ansett Collapse in 2001.

Liz joined Fisher & Paykel to re-engineer their Customer Service worldwide, before returning to the Travel industry at the University Southern QLD where Liz Managed and reengineered the travel program. Liz won several industry awards.

In 2011 Liz I joined the Kellogg Joint Venture Gorgon LNG project in Perth to run a worldwide Travel program, accommodation services and charter flight services for the work force at the Chevron’s Barrow Island near Karratha. The Gorgon project was the largest engineering project in Australia since the Snowy Mountains scheme costing $54b and at the peak employing 18,000 staff from in Australia and overseas locations.

Returning to Brisbane in 2015 Liz joined BHP BMA – Coal as Superintendent of Airports, Accommodation, Workers Villages and FIFO operations. After completing the project with BHP in 2016 Liz returned to manage University Travel with QUT to re develop the Travel Program.

Anthony Mitchell

Anthony Mitchell

Anthony Mitchell is Chairman and Chief Potential Officer of Bendelta, a management consulting firm which focuses on realising human potential through strategy, organisational design and leadership development. Bendelta, the organisation that Anthony co-founded, has won numerous awards both for its projects and as an organisation. In the last two years alone, it has twice won the world’s top award for leadership development, been named Best Place to Work (<100 employees) in the Australian HR Awards and featured in BRW’s Australia’s Most Innovative Companies List for two years running.

With over 30 years in consulting, Anthony has worked in more than 30 countries across North America, Europe, Asia, Australasia and the Middle East. Anthony’s projects have ranged from designing and delivering strategic planning and leadership development for multi-national corporations and major government agencies to leading educational events in collaboration with societal leaders such as Nobel Peace Prize Winner Professor Muhammad Yunus.

Outside Bendelta, Anthony is the Chairman (since 2016) of Aurora Education Foundation, an organisation dedicated to improving the lives of Indigenous Australians through pioneering education initiatives. From 2011-16, Anthony was Chairman of Amnesty International Australia.

Jamie Pherous

Jamie Pherous

Since starting CTM in a small office in Brisbane in 1994, Jamie Pherous has led CTM to become one of the world’s largest global travel management companies. He is one of the industry’s true entrepreneurs and innovators. His strategic thinking and insights into the future of business travel will be fascinating to hear.

John O'shea

John O’Shea

John is a Travel & Tourism Industry Specialist with a focus on deep dive research into the future direction of the industry across all verticals (Online & Offline, Corporate & Leisure and the many service providers that encompass the food chain – Travel Tech, Hotels, TMC’s, Tourism Providers, Airlines, Airports, Retail Travel Agents etc)). Recent work has included assisting various Australian and New Zealand Companies raise equity capital during the pandemic including Webjet, SiteMinder, Serko, Experience Co, Helloworld Travel, Alliance Aviation etc. One of the few truly independent researchers to conduct analysis on the move to airline retailing including NDC, One Order and NextGen ISS globally. John is a regular presenter at key industry forums and conferences in Australia/NZ and offshore

Jams Leigh

James Leigh

Jeff Baars

Jeff Baars

Jeff is a highly commercial international digital and marketing professional with an eye for financial performance, team player with strong project management skills and know-how to develop brands. Jeff has experience in commercial aspects of both hotel and corporate environments. 

Haig Topalian

Haig Topalian

Haig believes procurement is a platform to achieve more for a company. He is experienced in focussing on the human element, facilitating stakeholders internally and externally to define and then achieve value for money.

A long-time proponent of Lean and the power of root-cause failure analysis, Haig has facilitated workshops and trained staff in conducting collaborative root-cause failure analysis between supply chain participants and implementing continuous improvement frameworks.

Haig has delivered value for both private and public sector organisations across a variety of spend categories including facilities management, corporate travel, logistics, industrial spares and maintenance services.

Simon Halpin

Simon Halpin

Simon is the General Manager of BCD Travel Australia, where he collaborates closely with his local leadership team to ensure alignment on strategic priorities, including client satisfaction, program leakage prevention, and employee retention, with a strong emphasis on training, coaching, and mentoring. Additionally, Simon focuses on sustainable growth through collaboration, productivity, and process improvement.

Before assuming this senior leadership role, Simon led the Australia sales team, delivering BCD’s solutions to prospects under the pillars of Partnership, Simplicity, and Innovation. With a background in Program Management, he played an integral role in ensuring a seamless transition for clients partnering with BCD Travel. Simon’s well-respected tenure with BCD began in 2017 when he joined as the leader of the Australia Program Management team.

With over 20 years of experience in managing the customer journey within the Australian corporate travel industry, Simon is based in Sydney. When he’s not immersed in the world of travel, Simon enjoys surfing, relaxing on the sand, or frolicking on the beach.

Cherie Men

Cherie Men

Cherie’s career started 20 years ago in the hotel industry, holding various roles that took her to Sydney, Queensland and Canberra. Then 8 years ago, Cherie made the move to the relocation industry, and realized her passion for the long-stay accommodation sector. She thrives in assisting assignees and their families to settle into accommodation, when relocating or while on assignment, whether domestically or internationally. Cherie has overall responsibility for the Corporate Travel & Accommodation department including strategy & budget, client relationships, domestic and international supplier management and integrating all aspects of travel into the broader business.

Grant johnstone

Grant is an internationally experienced executive with strong business performance history, strategic change management deployment, and cross-cultural people leadership. Grant has worked across the mining, freight, IT, financial services, travel, banking and government sectors for over 25 years.

His global payments and business travel experience is extensive with a deep expertise across the Europe, United Kingdom, South and Southern Africa, the Asia Pacific markets as well as the Australia and New Zealand sub region. Grant has most recently been responsible for leading the Global Digital Country Plans and Partnerships programme within Matstercard’s Centre of excellence for Government Engagement.

Grant has developed a number of commercial payments products and established multiple business entities for market leading payments and banking organisations. Grant has successfully lead and deployed a multi country purchasing card programme for a large multinational company, commercialised the solution and worked across the various tiers of Public Sector. 

He has also owned and run a number of his own small businesses in accounting, commercial property, machine tools, cured meats, and kitchen cupboard and furniture manufacturing.

Darren Crichton Browne

Darren Crichton-Browne

Darren Crichton-Browne, founder of dcb events since 2003, is an  event organiser renowned for his expertise in creating unforgettable conferences and events experiences in Asia Pacific.. With a passion for curating unique and immersive events.

Under Darren’s leadership, dcb events has earned a reputation for meticulous attention to detail, creativity, and seamless execution. His ability to blend innovation with client vision has attracted a blend of clients in the Fitness, Health and Wellness and Property segments.

Prior to dcb events Darren spent 12 years in the advertising and marketing industries.

Sarah Forsterling

Sarah Forsterling

Sarah Forsterling, Country Manager for Uber for Business, is based in Melbourne, and is passionate about climate initiatives and helping empower organisations with the technology to make a positive impact on their local communities and across the globe. At Uber for Business, Sarah works with organisations that are looking for ways to achieve their sustainability goals.

Anna Brito

Anna Brito

Anna Brito, Head of Sustainability, Strategy & Planning, is based in Sydney and lives and breathes Uber’s mission to reimagine the way the world moves for the better. Her focus on sustainability involves leading our electric vehicle strategy in ANZ, thinking through how we can redesign our cities for the better and continuing to evolve our product offering to drive a shift away from private car ownership. 

Lisa Deng

Lisa Deng

Lisa Deng leads Consumer & Retail Equity Research in ANZ for Goldman Sachs. Prior to this, Lisa was the Head of Strategy, Ventures and Business Development for PepsiCo APAC in Shanghai from 2016-2021 and covered China Consumer Staples with Goldman Sachs in Hong Kong from 2011-2016. Lisa is a Chartered Accountant.

First 150 buyers attend free

What's coming up.

Days of travel content
Speakers over two days
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Procurement delegates expected
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What people say about our events.

The PASA conference was the best conference I had attended in many years – many practical advice and applications that my team and I can put to use straight away, a great investment of our time.

Procurement Professional

It was great to hear a wide range of presentations from a diverse mix of speakers, especially in person.

Procurement Professional 

I very much enjoyed the depth and variety of skills experience of the presenters.

Procurement Professional

First 150 buyers attend free

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2024 btTB Travel Conference & Awards

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Virgin Australia

At Virgin Australia, we’re on a mission to bring new and uplifting experiences to our guests, transforming flying from simply ‘nice’, to something wonderful.

We operate a modern fleet of over 95 aircraft servicing more than 36 destinations throughout Australia and the APAC region. Additionally, we have established partnerships with globally renowned airlines such as United Airlines, Qatar Airways, and Singapore Airlines, providing seamless connections to over 500 destinations across all major continents.

We’re incredibly focused on providing great experiences in our lounges and in the air, optionality to fly the way you want to, and value through competitive airfare pricing. Along the way, we’ve also won several awards including AirlineRatings.com Best Cabin Crew six years in a row.

Corporate Travel Management (CTM)

Corporate Travel Management (CTM) is a global provider of innovative and cost-effective travel solutions spanning corporate, events, leisure, loyalty, entertainment, sport and wholesale travel. Our proven business strategy combines personalised service excellence with market-leading technology to deliver a return on investment to our customers. Established in 1994, CTM has grown from a two-person start-up into one of the world’s most successful travel management companies. Our culture is deeply rooted in our origin story and the unequivocal Australian spirit of entrepreneurship: work hard, embrace opportunity, keep things simple, and always act with integrity.


Cvent is a leading meetings, events, and hospitality technology provider with 4,800+ employees and ~22,000 customers worldwide as of December 31, 2023. Founded in 1999, the company delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent is headquartered in Tysons, Virginia, just outside of Washington D.C., and has additional offices around the world to support its growing global customer base. The comprehensive Cvent event marketing and management platform offers software solutions to event organizers and marketers for online event registration, venue selection, event marketing and management, virtual and onsite solutions, and attendee engagement. Cvent’s suite of products automate and simplify the event management lifecycle and maximize the impact of in-person, virtual, and hybrid events. For more information, please visit Cvent.com/au.

World Travel Protection

At World Travel Protection, protecting people is our priority. We’ve taken care of corporate, education and leisure travellers for over 30 years, helping them prevent and mitigate risks before they escalate and providing them with immediate access to the right experts when an emergency occurs. Our decades of experience in global travel risk management is a testament to our successful record and the reason we are trusted by travellers and organisations across the globe. We also know the ins and outs of ISO 31030 and help organisations fulfil their duty of care obligations.