Digital transformation. Two simple words which can be an extremely challenging process for procurement.
It’s an increasingly complicated process that might start with the intention to improve the business, but it can be become a band-aid for problems.
In this edition of the Art of Procurement Podcast, Dr. Elouise Epstein, Partner, Kearney unpacks the many mishaps she’s seen at executive level – and how to prevent going down a slippery slope.
Dr. Epstein reminds us – there is no magic solution and it takes work and general digital literacy while also working with people.

“Digital is a way of operating. It’s a way of being, it’s a way of challenging what you do and trying to do it much more efficiently and accurately. That’s the goal. That’s the hope,” she says.
Get five steps to procurement transformation.
Host Katherine McCleery probes Dr. Epstein on her comprehensive view of where procurement’s gone wrong and a closer look at the path she sees ahead.
Topics you’ll hear about include:
- how procurement leaders can build a business case for better data and what it takes to close the gap with CIOs
- why open-sourcing data analysis and business strategy is one way to move procurement and supply chain forward
- predictions on the state of the supplier experience and new investment opportunities.