SAP SE has announced that Coles Group has selected SAP to help transform its digital operations across procurement, human resources (HR) and its business processes.
Coles is implementing intelligent enterprise resource planning (ERP) with SAP S/4HANA, along with SAP Ariba and SAP SuccessFactors, to gain new insights, streamline and automate its HR and procurement processes and make life increasingly easy for its customers and team members.
Employing more than 115,000 team members across Australia and working in partnership with over 7,000 suppliers – including thousands of Australian farmers – Coles Group has a broad operating environment. Its digital transformation will focus on increasing consistency of its processes, removing duplication and supporting delivery of more efficient services for its people, suppliers, partners and customers.
“Making life easier for our customers and team members is a key focus for Coles. This partnership with SAP will allow us to innovate more with both groups to ensure we are as efficient as possible across our retail environment,” said Roger Sniezek, Coles’ Chief Information and Digital Officer.
“Investing in its people, processes and supply chain, Coles is putting a focus on simplifying the experience for its people and customers,” said Damien Bueno, President and Managing Director, SAP Australia and New Zealand. “The retail industry is focused on continuous innovation and anticipating customer needs. To be successful in this era of change and build for a digital future, it is critical to get your digital business framework right. I look forward to seeing this long-term and strategic partnership with Coles grow as it innovates the experience for its people, suppliers, partners and customers.”
With SAP S/4HANA, Coles will simplify and streamline its business processes and have access to insights across the organisation that will accelerate opportunities and enable the organisation to work more productively.
Removing common obstacles associated with legacy business process systems, such as latency, complex landscapes and manually-driven processes, SAP S/4HANA is an intelligent ERP system that delivers a simple user experience with flexibility, speed and insight.
SAP Ariba will enable Coles to achieve cost and efficiency savings in procurement through improved supplier management, risk management and cost management. It will deliver greater transparency for Coles and its suppliers by digitising and automating invoices and payments and building stronger relationships through automation, network connections and data-driven insights.
The simplification and automation of HR processes with SAP SuccessFactors will help Coles keep track of all key HR information for its employees. It also will enable it to easily manage benefits and payroll, improve employee self-service and ensure compliance. Real-time insights will also enable better decisions across the whole range of HR functions.
The implementation is due to commence in February 2019.