Sydney & Melbourne
“Why is the Premier Confex always held in Melbourne?” and “Why can’t we have a conference in Sydney with that kind of excellent, multi-stream programme” were just two of many questions PASA received in 2017 when promoting the 5th Annual Premier ConfeX in Melbourne. As a result, we have decided to run two Premier ConfeXes in 2018, in October in Sydney and November in Melbourne. The two events will be themed exactly the same and will have largely the same programmes.
Theme: Improving Customer Experience
The theme for the 2018 Premier ConfeX series is ‘Improving Customer Experience’.
In defining ‘Customer Experience’ we first need to identify who our customers are. I would argue that as a service function, which it is, all stakeholders that procurement comes into contact with could be regarded as customers – even our suppliers. While this may sound odd, we are providing services to both the buy and supply sides of the equation. Therefore, should we not treat our suppliers just as well as we do our internal customers?
And by serve, I do not mean we should be subservient. Rather, we should look to make the experience of working with procurement, with our business or government department, better for all.
So what are these issues that I see the theme addressing?….. Read more
Unrivalled Programme Choice
The programme features high-level keynote presentations, numerous case studies in the multi-stream seminars programme and round-table discussion sessions, providing both buyers and suppliers with the best learning and networking opportunities of the year.
3rd Annual PASA Awards
The Entrepreneurial Procurement Awards were launched in 2016 to identify and recognize those organisations, from both the buy and supply sides, who have demonstrated entrepreneurial qualities to drive new value for their organisation or customers.
The 2018 Awards will focus on the 2018 theme of ‘Improving Customer Experience’
For further information on the awards please click here
I look forward to seeing you in Sydney
Managing Director, PASA