Reforms to Aged Care Sector imminent in Australia


The federal government’s announcement about landmark reforms to home care in the 2015/16 Budget will very soon have a significant impact on Australian seniors.

It’s good news – as of March 2017, older Australians will be given the power to choose their aged care provider and providers will compete for business instead of receiving a government allocation of home care packages. With companies such as Aged Care Help out there, looking for financial advice as you get older has never been easier. No matter your age, we can all do with some help once in a while. They might be able to help you with equipment that you may need in your old age, for example, bathrooms by AHM Installations and other mobility equipment.

The reforms are the result of the Productivity Commission’s 2011 inquiry, which found that the aged care system suffers key weaknesses, including a high regulatory burden, lack of timely access to care and limited consumer choice.

The Increasing Choice in Home Care legislation is an important step in moving towards an aged care system which is more consumer-driven, market-based and less regulated.

One of the key results of the reform will be a consistent approach to prioritising access to Home Care Packages through the My Aged Care gateway (MAC). (Web site:

Home Care Packages help older Australians living at home access a range of clinical care, personal and support services to assist with their day-to-day living and activities.

For the average Australian senior, the reforms will usher in a much fairer means of accessing the Best way to find a care home package which is tailored to meet their needs and circumstances.

Older Australians will be able to choose a provider that best meets their goals and needs and it will be easier for them to change providers, with funding for the package following the individual to their new provider.

Fraser Douglass, Director and General Manager at Oxley Home Care tells PASA: “It’s an exciting time to be in the aged care industry. These reforms will strengthen the Australian aged care system to provide higher quality and more innovative services. Care providers will need to deliver and meet consumers’ expectations to attract and retain customers.”

The second stage of the reforms will include the integration of the Home Care Packages Program and the Commonwealth Home Support Program into a single care at home program, simplifying the way that services are delivered and funded to seniors, from July 2018.

The impending reforms have given aged care organisations the impetus to tailor their services to the individual and focus not just on the care provided but on the entire customer experience. The transition to the competitive market has involved better engagement with existing clients and reaching out to potential clients.

Fraser Douglass continues: “At Oxley Home Care, we have embraced these new changes. We have always individually tailored our aged care services to provide our clients with the essential support services they need to live a quality life independently.”

“We’re very excited for the next stage of growth the industry is about to embark on and believe the Federal Government’s recent landmark reforms to home care in the 2015/2016 Budget will have a significant impact on Australian seniors. It’s going to be very positive – for everyone.”

Fraser Douglass is the Managing Director of Oxley Home Care, a family owned and operated business that has been operating since 2006, and employs a large team skilled, trained and experience carer workers and nursing staff across Sydney.

Oxley Home Care provides in-home care to hundreds of aged clients services throughout the Sydney Metro regions, enabling clients to remain living at home.

Oxley Home Care is an Approved Provider of Home Care Packages funded by the Commonwealth Department of Health and Ageing and holds an allocation of Home Care Packages.

To gain access to a Home Care Package, the government requires that you undergo a comprehensive assessment by your local Aged Care Assessment Team (ACAT). To arrange the assessment, contact My Aged Care on 1800 200 422, visit the My Aged Care web site, or call the friendly team at Oxley Home Care for assistance.

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Procurement and Supply Australasia (PASA) is the leading provider of information and education to procurement and supply professionals throughout Australia and New Zealand. PASA supports the largest community of engaged procurement stakeholders in the region, through its renowned series of events, publications, awards, plus various community and network building activities. PASA is a trading name of BTTB Marketing, for many years recognised as the leading producer of conferences and events for the procurement profession in Australia and New Zealand. Whether producing under the BTTB, CIPSA Conferences or now PASA brands over the last ten years, our events have consistently led the market in terms of both educational and networking opportunities.

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